Last updated: 30.11.2025

1. Seller Information

The seller is:
Filip Kulbicki
Address: –
Tax ID (NIP): –
Email: kontakt@filipport.com
Phone: –

The seller conducts artistic activities and offers for sale prints, drawings, and other products related to artistic work.

2. Contacting the Store

For matters related to orders, complaints, or questions about the offer, you can contact the store:

• via email: kontakt@filipport.com
• via the contact form on the website
• by phone

3. Orders

Orders can be placed through the store 24/7.
Placing an order requires providing the information necessary for shipping and accepting these terms and conditions.
After placing an order, the customer receives a confirmation email.
The order is processed after payment is received (unless the store offers cash on delivery).

4. Payments

The store accepts the following payment methods:

• Fast online payments (e.g., Przelewy24, PayPal, Stripe — depending on implementation)
• Traditional bank transfer (optional)
• Other methods, if listed on the website

Payment should be made within 48 hours of placing the order — otherwise, the order may be canceled.

5. Shipping

Orders are shipped via courier services or parcel lockers, according to the options available in the store.
Order processing time is usually 1–5 business days, unless the product description states otherwise.
Shipping costs are provided during the ordering process.
For international orders, delivery times and costs may vary.

6. Products

The store offers artistic products — mainly prints, drawings, and graphics.
Product colors may slightly differ from those shown in photos due to monitor settings and printing processes.
Each product is clearly described — if in doubt, contact the seller before purchasing.

7. Right of Withdrawal (Returns)

Consumers have the right to withdraw from a distance contract within 14 days of receiving the product — without giving any reason.
To return a product, send an email with a notice of withdrawal and your order number to: kontakt@filipport.com
The product should be returned in its original condition, preferably in the original packaging.
Return shipping costs are borne by the customer.
Refunds will be issued within 14 days of receiving the returned product.
Note: By law, products made to individual order (e.g., personalized works) are not eligible for return.

8. Complaints

If a product arrives damaged or defective, the customer can file a complaint.
Complaints should be submitted by email to: kontakt@filipport.com, including a description of the issue and photos of the damage.
Complaints are processed within 14 days.
If the complaint is accepted, the seller will either:

• Send a replacement product, or
• Refund the payment — depending on agreement with the customer.

9. Personal Data

Customers’ personal data is processed in accordance with the Privacy Policy available on the website.
Placing an order constitutes acceptance of this policy.

10. Final Provisions

The seller reserves the right to make changes to these terms and conditions — they do not affect the rights of customers who placed orders before the changes.
In matters not covered by these terms, Polish law applies.
Using the store constitutes acceptance of these terms and conditions.